A new way to manage when key contacts leave

Update on May 10, 2024

In B2B sales, staying updated when key contacts move to new roles is essential. With our latest interface update, tracking these transitions just got easier.

Previously, marking someone as having left a company was a simple toggle—either active or not. Now, you have more control. 

When marking a contact's departure, you can seamlessly manage open prospects and sales products associated with them. Additionally, you can create new contacts for their next career step, accompanied by a note detailing the transition.

These notes are accessible on both the departing contact and the newly created one, establishing a connection between them. You can also choose which information to pass on, such as the LinkedIn profile or whether they're using their personal mobile number.

Product Update Contact has left

💡 This is great for things such as:

  • Engage with key contacts transitioning to new roles to potentially secure new business opportunities. Create prospects for the new contacts to stay connected.

  • Even if you learn about a contact leaving a company after the fact, you can still manage the transition smoothly. Connect the departing contact to an existing one in the system, ensuring a smooth continuity of communication and the relationship.

    Product Update - Contact History

Hope you enjoy this new update about managing contacts! Need help navigating this update? Feel free to contact us at support@membrain.com, and we'll guide you through the process.

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