Are you juggling different types of support tickets? We’ve got you covered!
With our latest update, you can now set up separate support email addresses for different ticket processes, making your communication clearer and more organized.
Support Emails
This new feature allows you to assign unique email addresses based on the type of ticket you’re handling. Whether it’s a quality control issue or supplier correspondence, each response can now come from the right email.
💡 What this means for you
Improved Clarity: By having separate email addresses, it will be easier for everyone to know where responses are coming from, helping to keep communication organized.
Better Organization: Streamlining your ticket responses will improve how you manage various ticket processes, making your workflow smoother and more efficient.
Other smaller updates
- Preview Dialog Updates: You can now change both Stage and Status directly from the Preview dialog, allowing for quicker adjustments.
- User Access Visibility: The User box now displays which products each user has access to, giving you clearer insight into access rights.
For more information, please refer to this Help Center article, use our in-product chat, or email us at support@membrain.com.
