Training & Service Tags (3)

Goal / KPI Management

Our expert team will set-up KPI and revenue goals to your unique needs, providing insights and a data-driven compass for continuous improvement, coaching, and strategic success.

Our team will set-up your KPI and revenue goals to meet your unique needs, ensuring they align with your business objectives.

Our expertise across industries allows us to provide valuable insights, turning KPIs into tools for strategic improvement, not just metrics. These indicators will guide your team towards better decisions, adaptability, and refined strategies, fostering a culture of growth and success. 

Scope of Work

Membrain's professional services include three stages:  Planning, Implementation, and Review.

 

01_glow Planning

One 1 ½ -hour planning session with a Customer Success Expert (CSE) to review any current KPIs and revenue goals, and discuss current and future needs. We’ll review industry best practices and offer guidance and suggestions.

 02_glow Implementation

Your CSE will, with the agreed upon metrics:
Update or create individual KPIs and revenue goals
Update or create Company and Team goals, if applicable
Setup coach/coachee goals, if applicable
Input sales goals
Update or create Effectiveness Objectives
Update or create Activity Goals

03_glow  Review Meeting

One 1-hour session with the CSE to review the inputs
Includes a walkthrough of where to find the goals and how to update them in the future

04_Glow  Parameters

At least 72 hours in advance, provide permission for the CSE to access your Membrain instance to review any current KPIs and goals, or, email initial KPI and sales goal requirement, allowing ample time for review. Planning meetings may be rescheduled if access or data isn’t received in advance.

Price and Timeline: Please talk to your Customer Success Advocate, or write to us here