Managed Service: Premium

With Sales Ops as a Service, Membrain will provide the resources needed to enhance and build out your Membrain instance as you continue to grow.

What we'll cover

Scope of work

Note: Standard, day-to-day support queries are not considered to be part of this scope, and are included free of charge, as per your Membrain agreement.

System and Sales admin support

Process enhancements and best practice advice

Adding, deleting, and/or changing of custom fields within Membrain

Playbook creation, maintenance, and enhancements

Rules creation, maintenance, and enhancements

Automated Events creation, maintenance, and enhancements

Template creation (copy/content must be provided)

Dashboard creation and maintenance

Training and video guidance related to changes

Documentation of all changes as per internal Change Management Procedures

Coordination with 3rd party suppliers

Investment

The first contract period is 3 months, with the weekly service hours not to exceed 20 hours per week. Thereafter the contract will automatically renew with subsequent periods of 1 month. The notice period for canceling the contract is 30 days prior to the end of each contract period.

Price and Timeline: Please talk to your Customer Success Advocate, or write to us here

Back