Tickets Tickets
Tickets Redefined

With Tickets we bring the customer experience into the heart of Membrain

NOTE: Tickets is offered as a standalone license for customers already using Membrain Prospecting, Active Pipeline or Account Growth.

Experience Membrain's process-power with Tickets and take Customer Experience to the next level

Get a 360-degree view of customers and enhance internal alignment with centralized customer data. Stay on top of tickets like never before and benefit from Membrains easy to use Process & Collaboration capabilities to ensure your team delivers in the best possible way.

Tickets - Ticket View on Surface
Integrates seamlessly with Membrains other products
Prospect Qualification
Use the Content Hub to serve up relevant information to share
planning (2)
Provides the discipline to follow up professionally and consistently.
customer
Highlights the best actions to take at each step of your ticket management.
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See All Your Tickets In One Place With a Shared Inbox

Get an unparalleled overview of your Tickets using the shared inbox. Email requests are automatically converted into actionable tickets for your entire team to see. Tickets are automatically mapped to the relevant Companies & Contacts in Membrain.

Tickets - Kanban

Customizable Steps & Stages

Customize your own stages and steps in order to help reinforce the right behaviors and eliminate bad practices.

Multiple Processes

The flexibility to have completely different approaches for different industries or product lines.

Automated Events

Use automatic triggers to replace manual work and give your team the freedom to focus on doing more things that create value.

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Streamline Communication

Use Membrains powerful Snippets and Templates in combination with a shared outgoing email channel to ensure consistent and on-point communication.

Prioritization

Use the priority feature to ensure your tickets are given the appropriate level of attention.

Advanced Rules System

Provide clear guidance to your team at every turn with helpful and actionable alerts on open tickets.

Content in Context

Help ensure you share the right information  with the ability to capture knowledge and push it to your team at the right time in their process.

Plays Nice With Other Membrain Features

Content Hub

Integrates seamlessly with the Content Hub to serve up relevant content for your team.

Dashboards

Use Dashboards (Sales Analytics+) to bring new perspectives and provide deep analysis to your Tickets.

Membrain Forms

Use Membrain Forms to allow Ticket creation from your website or intranet by easily embedding a form.

Account Growth

Tickets are supported in Account Growth Graphs and the Timeline so you can easily track Tickets on an Account basis.

Ticketing Features

Customizable Ticket Processes

Shared Ticket Inbox

Execute Consistently With a Guiding Process

Leverage Automation for Automatic Assignment and Escalation

Easily Customizable Rules to Ensure Consistent Touches

Email Templates and Snippets for Consistent Messaging

Comprehensive Mobile App

Integrated Email Composer

Integrated Tasks and Calendar

Custom Fields

Customizable Views and Filters

Automated Data Imports and Exports

Automatic Email Replies

Built in Collaboration Tools

Sales Enablement At Your Fingertips

Take Membrain with you anywhere, with Membrain GO. Always included.

Membrain Go

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Membrain Is CRM and Sales Enablement Combined. When HOW You Sell Matters!

A three-time Top Sales CRM winner, a Top Sales Tool for five years straight and named the Top Sales Enablement Technology three years in a row. Membrain is the only software named as a G2 Crowd High Performer in each of the CRM, Sales Performance Management, Sales Coaching and Sales Enablement categories.

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JOIN CLIENTS IN
80+ COUNTRIES

From north to south, east to west, Membrain has thousands of happy clients all over the world.

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