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    Getting Reps to Quota: A GPS for New Sales Managers

    Imagine one day being dropped into an unfamiliar landscape and told you must lead a team of people to a prescribed destination. There is no map and no further instruction. To complicate matters, you must deal with a constant barrage of distractions and demands along the way.

    by Michelle Vazzana

    Five steps to changing salesperson behaviors, according to psychology

    Anyone who has ever tried to lose weight or keep a New Year’s resolution knows first-hand how hard it can be to change a behavior. Despite good intentions, and entire industries dedicated to helping fix bad habits, many people continue to smoke, eat junk food, and fail to exercise.

    by George Brontén

    If You Don’t Understand Your Numbers, You Don’t Know How To Improve Performance

    Sales and marketing are data/numbers driven, at least they should be and sometimes we pretend they are. But too often, sales people and managers don’t really understand the data/numbers.

    by Dave Brock

    Can a sales process be mistake-proofed?

    In 1986, a Japanese industrial engineer by the name of Shingeo Shingo published a book outlining a revolutionary approach to quality control in manufacturing. His approach included a concept called, “poka-yoke,” which roughly translates in English to “mistake-proofing.”

    by George Brontén

    The 6 Competencies Every Strategic Account Manager Should Have

    The role of a strategic account manager is probably one of the most difficult to master – if regular sellers are amateur cyclists, then strategic account managers tend to be akin to seasoned pros on the Tour de France.

    by Ago Cluytens

    Keys to Winning Mega Deals: An Interview with Christopher Engman

    There’s a lot of talk about the differences between transactional and complex selling, but Christopher Engman says that’s not granular enough. Beyond complex and account-based selling, there’s a world he calls the Mega Deal environment.

    by George Brontén
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