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    Podcast - Navigating MSP Growth with Ian Richardson

    Can MSPs overcome the challenges of unpredictable sales and retaining top talent?

    Join us for an insightful conversation with Ian Richardson, co-founder and CEO of Fox and Crow Group and MSPSalesProcess.com, as he explores the world of Managed Service Providers (MSPs) in 2025. With nearly 45,000 MSPs nationwide, Ian shares his expert advice on overcoming sales barriers and attracting top talent in the industry.

    From transforming technical expertise into a solid sales strategy to driving customer-focused growth, Ian offers actionable insights to help MSP founders thrive in an ever-evolving and competitive market.

    by Paul Fuller

    What’s more important: our Sales Process, or our Customer’s Buying Journey?



    Traditional wisdom suggests that following a well-defined sales process can significantly improve both individual and organisational sales performance. The evidence certainly suggests that this approach can be effective in relatively simple, high-volume, predictable and repeatable sales  environments.

    by Bob Apollo

    Podcast - Building Winning Sales Teams for the Future with Two Tall Guys

    Do you know the key strategies that effective CEOs use to empower their sales teams for success? Join us with guests Sean O'Shaughnessey CEO of New Sales Expert and Kevin Lawson, President of Lighthouse Sales Advisors as we explore the victories and challenges facing sales teams as we head into 2025.

    In this episode, we highlight the essential actions leaders must take, such as defining ideal customer profiles and crafting compelling value propositions, to navigate the complexities of the sales funnel and build a winning team.

    by Paul Fuller

    What Do Politics and Sales Have In Common? We Agree the Problems are Urgent, but We Can’t Agree on What They Are

    Politics is big in the news this month as the US prepares to inaugurate a new president, and the world waits to see what happens next. But whatever happens, one thing is for sure: We aren’t going to solve all of the world’s problems. Not today, not this month, and probably not in the next ten years. Maybe never.

    by George Brontén

    Podcast - From Entry-Level to Industry Leader with Andrew Barbuto

    Ever wondered how a career in digital media sales can transition from an entry-level position to an industry-leading role?

    Meet Andrew Barbuto, a digital media sales expert and Author of "Top Sales Producer: How To Crush Your Sales Quota", who shares his intriguing journey from the trenches of budget management and report generation to becoming a top-performing sales producer.

    His initial hands-on experience as an account manager played a crucial role in understanding complex sales and educating clients, laying a robust foundation for his remarkable success.

    by Paul Fuller

    Structural Capital in Sales

    There are many kinds of capital in a business: Human capital, financial capital, and intellectual capital are well-known types. In the context of the sales team, human capital is the people who do the sales work, and financial capital is the budget available to pay them and help them do their jobs. Intellectual capital is the stored knowledge, experience, and information your sales department owns.

    by George Brontén
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