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    Sales automation run amuck

    Technology is a double edged sword. We can use it to improve the impact, value, effectiveness, and efficiency in engaging prospects and customers. At the same time, we can use it to drive away customers/prospects by creating crap at the speed of light.

    by Dave Brock

    How to kill your sales organization with bad assumptions

    Every great salesperson knows that a bad assumption can kill a deal. Assume that the buyer understands the cost of not acting. Assume that the buyer understands the benefits of your offering. Assume that they know where to find the budget for your solution. Assume that there's one primary decision-maker.

    by George Brontén

    3 sources of commercial inefficiency related to the sales process

    In manufacturing companies, production departments are generally efficient and effective. Unfortunately, most sales departments are not.

    by Frédéric Lucas

    Why you can't buy sales training and consulting like you used to

    Sales training is important to a high-performing team, and there have never been as many options as there are today. Online training, in-person workshops, blended learning, off-the-shelf, customized, training with consulting, consulting with training.

    by George Brontén

    More coaching, even poor coaching, is better than none

    I cannot stress enough the importance of sales manager coaching and doing it a bunch. I have stats to back me up. Check out this data curated by Objective Management Group on about 5,500 managers and their teams.

    by Gretchen Gordon

    Are sales leaders wrong to focus on changing behaviors?

    In the sales effectiveness world, we talk a lot about changing behaviors. Are your salespeople engaging in the right behaviors to get the right outcome? Do their behaviors match up with best practices? Are they aligning well with buyers? How can they change their behaviors to get better results?

    by George Brontén
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