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    What is strategic account planning and how does it drive growth?

    What is strategic account planning? The question seems simple on the surface, but ask five salespeople, and you’ll get five different answers.

    A new normal - or a better normal?

    It’s become common for commentators to refer to the fast-evolving reality of B2B selling as the “new normal”, and I’ve often used this phrase myself. But in some interpretations, seems to imply an acceptance that we’re going to have to learn to live with a situation that is somehow worse than what we had before whilst we strive to get back to the “old normal”.

    How to use account planning to improve customer success

    When most sales professionals talk about account planning, they immediately think of how they can maximize the revenue from their existing accounts. Or how they can prevent accounts from selecting a competitor.

    Banish farmers and farming!

    No, I’m not making a political statement about our agricultural sector. Farmers and farming are what brings food to all of us.

    What do you wish salespeople would stop doing?

    Ask anyone on the street what they wish salespeople would stop doing, and there’s a good chance they’ll have a long list. But we wanted to know what the experts in the industry think.

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