It must seem strange to see the author of The Sales Manager Survival Guide writing about the death of sales management. Clearly, something is off. Even worse, I’m cheering this on!
In this episode of The Art and Science of Complex Sales, our guest Dave Brock returns to explore what really separates consistently high-performing salespeople and teams from everyone else.
Sales organizations invest heavily in processes, training, technology, coaching, CRM, and now AI. But two people can work inside the same organization with exactly the same tools and support and still perform very differently.
Dave argues that the missing piece is the connection between those sales mechanisms and the mindsets and behaviors required to make them work.
Drawing from his latest book, The DNA of Sales Excellence, he explains why sales performance improves when organizations stop treating tools, processes, and people as separate initiatives and start connecting them as one system.
AI technology continues to saturate and disrupt almost every industry, growing both in capability and adoption. Many professions and companies have been feeling the shock as it takes over functions that once were solely the realm of human beings.
In this episode of The Art and Science of Complex Sales, our guest Morné Smit returns to explore one of the most important responsibilities of a sales leader: creating clarity.
Sales teams are surrounded by noise. Economic uncertainty, competitive pressure, endless activity, overflowing inboxes, and constantly changing technology can quickly pull people into reactive behavior. Morné explains why the answer is not simply more activity. Leaders need to help their teams understand what matters, what they can control, and where their time and energy will have the greatest impact.
Morné also explore how beliefs drive behavior, why preparation becomes even more important as sales teams scale, and how separating high-payoff activities from low-payoff work can transform performance.
Like most people in my country, I take several weeks off every summer to spend time with family, travel, and relax. This year, something special happened.
Over the past several decades, thought leaders have repeatedly predicted the death of cold calls. First, it was social media and LinkedIn that was going to kill them by ensuring every phone call was a warm one. Then it was content marketing that was going to do it, by delivering a steady stream of solid, happy leads directly to salespeople’s inboxes.
From north to south, east to west, Membrain has thousands of happy clients all over the world.