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    This Technology Researcher Agrees with Us - Your CRM Sucks

    As you may know, I am not shy about sharing how much Salesforce sucks. And, since ranting loves company, I was delighted in April when I found out that a major technology research company agrees with my opinion of this (former?) leader in the CRM space.

    by George Brontén

    Can My Car Uncover Sales Qualification Criteria Better Than Most Salespeople?

    If your car was manufactured in the last few years, you probably have a rear camera that helps you see your surroundings when you need to back up, back into a parking space, or drive backwards on the interstate at 65 MPH. Okay, maybe not the last one.

    by Dave Kurlan

    How to Build a Sales Consultancy that Smashes Through Barriers to Explosive Growth

    When we started working with SalesStar, they were a small New Zealand sales consultancy with a team of six people. They’re now a sales transformation company employing 70 people with locations all over the world. They’ve doubled their revenue every year since 2019, and expect to do so again this year.

    by George Brontén

    Why Are We So Incurious?

    If I were forced to identify the single most important capability for anyone, at any level in selling, I think it would be curiosity. I wouldn’t identify prospecting, relationship building, closing, goal orientation, or any of the numerous competencies/capabilities of great sales people.

    by Dave Brock • Editor's Pick

    G2 Review: “Sometimes, Salesforce Customer Service Will Disappoint You”

    Our team here at Membrain takes our customer reviews seriously. We see them as an opportunity to understand the customer perspective directly - what’s working, what’s not working, how we can improve, and how we can deliver more of the value that our customers actually, well, value.

    by George Brontén

    The Secret to Account Churn is Not Dedicated Account Managers

    I do my own weeding and that "hobby" takes up a lot of my free time. Weeding is like playing the arcade game wack-a-mole where you pull the weed, use a weed wacker, or poison the weed on Monday and two more weeds appear in its place on Tuesday.

    by Dave Kurlan
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