crm
“I Didn’t Know How Spoiled I Was”
Periodically, I reach out to people who used to be Membrain customers and are no longer. Sometimes they left Membrain when their company was acquired by a larger company; other times, they just lost out on a strategic decision made by someone higher up.
Why We Integrated Ticketing Into Membrain (A Bit of a Rant)
Ticket management isn’t a standard feature in sales software. After all, your sales team doesn’t handle tickets. That’s a customer service function.
Salesforce Is Drastically Overcharging You, According to This Former FBI Agent Turned Private Investigator
“Eight out of ten companies are drastically overcharged by Salesforce.”
When Should You Add Automation to Your Sales Process?
Sales automation is often touted as a route to greater sales efficiency. Companies like Salesforce and hundreds of smaller point solutions promise to save your salespeople time, if you only spend more money and increase the complexity of your sales stack with their automation tools.
Stop Expecting Technology to Solve Your Human Problems
Every year, sales technology usage (and spend) goes up. And every year, sales performance heads the other direction.
What is a Sales Operations Manager, and Why You Should(n’t) Hire One
Here’s a problem we frequently see: Companies come on board with Membrain and our partners, and then they make more sales and recruit more salespeople. This is exactly what we all want, but it also brings growing pains.
