sales management
Zoom In: Micro Behaviors. Zoom Out: Big Impacts
“The micro makes the macro.” That’s from Derek Cabrera, of the Cabrera Lab at Cornell, talking about systems behavior. Cabrera is a leading authority in the systems thinking world, who is working to apply the rules of systems logic to world problems large and small.
Stay Here: The Now is Where Complex Sales Actually Happen
I saw a clip recently of a 100-year-old man saying these simple words: “Yesterday is history, tomorrow a mystery, today a gift.”
Shared Sheets to Nowhere (vs Proactive Insights): A Conversation with Mike Murtaugh
I share most of my complex sales articles to LinkedIn, and I read every comment they receive there. I was recently intrigued by one in particular by Mike Murtaugh, Director of Business Development at Cushman & Wakefield. He said he reads my blog every week, and hasn’t yet seen me talk about something critical: Real time versus reporting.
Stop Giving Information and Start Building Meaning
Imagine this. A salesperson is working a complex sale and currently in a room with all of the stakeholders at a potential customer company.
You Have to Get Vulnerable and Push Back
We are firmly in the age of AI now, with all its exciting sales tools and supports. At Membrain, we’ve got our own take on it that we’re excited to be unfolding for you. And here I am, as I often am, reminding us that yes, we need the technologies to support complex sales. But we also need our humanity.
Where’s The Biggest AI Bang for Buck in Complex Sales?
AI tools are here to stay, as we all know, and they can be powerful allies for sales teams. But, as we all also know, not all sales teams are the same. Complex B2B sales require different approaches than transactional sales, and that means we need different AI tools. When used badly, AI and automation can generate friction, noise, and headaches. When used well, they can be a game changer.
