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    sales management

    CEOs: Why are you ignoring the cost of failing new sales hires?

    Everybody in sales leadership knows that a bad hiring decision, or failed on-boarding, is a costly mistake. So why is turnover still so high in the sales industry? Maybe leaders feel like they can’t fix it, so why bother trying. Or they feel like they have more pressing concerns.

    by George Brontén

    Coaching Your Sales Teams Like a Pro

    It’s pretty near impossible to find a negative opinion about the effectiveness of sales coaching on the top line performance of a company.

    by Bob Britton

    Here’s why you need to understand confirmation bias in sales

    It’s no secret that human beings do not always make perfectly logical decisions. As much as we may try, our emotions frequently get in the way. To make matters worse, our brains can get in the way, too. We are quite literally wired to take “shortcuts” in thinking, called “heuristics.”

    by George Brontén • Editor's Pick

    Would you prefer your sales people to be heroes or pragmatists?

    What I have to say probably won’t go down particularly well with a sector of the sales improvement community whose primary purpose seems to be to convert every sales person into a superhuman hero capable of leaping customer objections in a single bound.

    by Bob Apollo

    4 mistakes that lead to an ineffective sales process

    All too often salespeople are told that in order to achieve their sales targets they need to network and build relationships, assist potential clients with decision making, or confirm joint commitments.

    by Paul O'Donohue

    (Re)Defining Sales Fundamentals

    When I say “sales fundamentals,” what do you think of first?
    Is it a sales process? Is it a CRM? Is it objection handling (or other similar skills)?

    by Tim Ohai
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