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    Why We Integrated Ticketing Into Membrain (A Bit of a Rant)

    Ticket management isn’t a standard feature in sales software. After all, your sales team doesn’t handle tickets. That’s a customer service function.

    by George Brontén

    Salesforce Is Drastically Overcharging You, According to This Former FBI Agent Turned Private Investigator

    “Eight out of ten companies are drastically overcharged by Salesforce.”

    by George Brontén

    When Should You Add Automation to Your Sales Process?

    Sales automation is often touted as a route to greater sales efficiency. Companies like Salesforce and hundreds of smaller point solutions promise to save your salespeople time, if you only spend more money and increase the complexity of your sales stack with their automation tools.

    by George Brontén

    Stop Expecting Technology to Solve Your Human Problems

    Every year, sales technology usage (and spend) goes up. And every year, sales performance heads the other direction.

    by George Brontén

    What is a Sales Operations Manager, and Why You Should(n’t) Hire One

    Here’s a problem we frequently see: Companies come on board with Membrain and our partners, and then they make more sales and recruit more salespeople. This is exactly what we all want, but it also brings growing pains.

    by George Brontén

    How Many Integrations Do You Need?

    When choosing a new CRM or other software for your company, you naturally want to know which of your systems it will integrate with. But sometimes choosing a platform based on available technology integrations can lead you astray.

    by George Brontén
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