Setting up Membrain Meet

How to set up Membrain Meet

Membrain Meet is a powerful meeting scheduling tool that can be configured in lots of different ways to offer your contacts a smooth and intuitive service. 

Its easy to configure, and is customizable for each Membrain user, allowing a personalized service to the whole team. 

Enable Membrain Meet

1. Click on your profile picture (bottom left) and go to My Settings. 
2. Click on Membrain Meet and tick the Enable box.
3. Apply the settings that suit you best. You can set available durations, how many slots to make available for each day, choose to automatically accept a meeting, block holidays, as well other options.
4. Add Ways to Meet, and include your own Zoom or Teams accounts, so your contacts can book directly with your choice of online meeting
5. You can also create preset Appointment Types for selection by your contacts
6. Once you're happy with your settings, click Save.
   
    

Additional settings - times available

There are also additional settings you can add which will block out days or times which you do not want to ever offer as available time slots, even if you have space in your calendar. The green blocks indicate times that will be made available to your contact IF it is not already booked by another meeting in your calendar.  

Simply click on a square to make it available or not.  

Integrate to Zoom or Teams 

You can also offer options for how you would like this meeting to take place, e.g. by phone, Zoom online meetings, or Teams online meetings. These are called "Ways to meet" and other options can be added to here like physical meetings, phone calls, etc. Your selections are then visible to your contact in a drop-down list when they're booking the meeting with you.

When your contact selects Zoom or Teams online meeting, Membrain uses your Zoom or Teams account to create the meeting. 

Creating Appointment Types

If you wish to offer tailor-made appointment types to your contacts, Membrain administrators can do so through the following steps.

Step 1. Create the Appointment Type

• Go to System Setup
• Scroll down to Meet Appointment Types, under the General area
• Click on the blue New Meet Appointment Type button to get started
• Add the details that will be shown to your contact as they book their meeting including:
  - Appointment Type Name
  - A description of what the meeting you are offering will entail
  - An icon or image that represents the appointment type. This is helpful if you plan to have more than one appointment type
  - The preset duration of the appointment
  - The Activity Type of the appointment. This ties back to Membrain's Activity Types, and allows you to include Preset Agendas in your appointment
  - Custom Fields you would like to have prefilled out ahead of the apointment. These can either be a required field or optional. If you would like to personalize how this question is asked to your contact, you can simply click on the custom field and rename it to a more human question.
• Save, and you're done
  

Step 2. Add the Appointment Type to your Membrain Meet account

• Once your Appointment Type is created, don't forget to go back to your Membrain Meet settings and add the Appointment types you want to offer to your contacts.