Using your Company's branding in your Membrain account

It is possible to customize your Membrain instance using your own Company's branding, giving your team and the contacts you interact with via Membrain a more professional experience.

Brand Center

To set up your Membrain account with custom branding, follow these steps:

1. From your Profile Picture, click into the System Setup area of Membrain
2. Scroll down to find the General section and click on Brand Center
   
3. From here the Brand Center is broken up into three parts Logo, Login Screen, Email and Email Signature

Logo Setup

Once added, your company brand logo will be visible in the following areas of Membrain:

• Login screen
• Membrain Meet page as seen by your contacts
• Tasks page sent to non Membrain users
• Calendar invitations and any updates or cancellations related to these sent to your contacts
• Product quotes sent to customers
• Membrain forms

To set up your company brand logo:

1. Go to the Brand Center and click on the Logo tab
2. Choose a file from your local PC and preview the image in the pane to the right.
3. Click Save

Images should be:
- File size 300 x 40 px
- Transparent
- File types supported are .png .gif and .jpg

Login Screen Setup

In this section you can set up what your login screen will look like for your users. 

1. To start off, you can upload a file you wish to use as a background image from your computer.
2. Then select if you want the image to repeat or if it should only be shown the one time. 
3. Determine the positioning of the background image
4. Choose if you want the image to be autosized or if it should cover or be contained in the page. 

Email Setup

In this section you can set up some email defaults for your users including Fonts, Font Size, and Style Templates. 

Email Signature Setup

In addition to customizing your logo and login screen, you can now set up a centralized email signature for all users in your Membrain instance. This ensures a consistent and professional look for all emails sent through Membrain. When this centralized email signature is enabled, individual personal email signatures will be overridden.

Centralised Email Signature

1. Within the Brand Center, select the Email Signature tab.
2. Here, you can create and customize a centralized email signature using rich text and personalization options.
3. You can also add a portrait to the email signature by inserting portrait properties. The profile picture attached to your user account in Membrain is the portrait that will be used. 
   

Email Signature Footers

Email Signature Footers can be added to either personal or centralized email signatures, providing flexibility for different teams or purposes. Only one footer will be appended to an email, based on the following criteria:

1. Email Signature Footers are sorted by priority. The first applicable footer for a specific user or team will be used.
2. If a user has a personal signature, the footer will be appended after the personal signature. For centralized email signatures, the footer will appear after the centralized signature.

Impact on User Settings

Using a centralized email signature and/or footer signature will affect the My Settings > Email section of your users. Users will be notified when footers are being used and when the centralized signature is enabled by the admin. This ensures everyone is aware of the standardized email format being applied.

Troubleshooting

If you don't have a marketing company at hand to provide you with your Company Logo within the limits described above, it can be tricky to get the logo to look well without being skewed out of shape.

You may need to edit or resize your Logo using image editing software and test a number of times before it looks correct.

Go through the steps above and re-upload your Logo until you find a good configuration that works, or if you have any issues contact us at support@membrain.com and we'll be happy to help.